Cevral serves incumbents and challengers in this rapidly expanding retail and distribution sector. We help clients with issues related to operations flow processes, performance improvement, cost reductions, service excellence, and performance management in store as well as in distribution and supply chain.
There is no substitute for knowing a retail industry inside and out. Organizations need to track competitive dynamics, to prioritize customer’s satisfaction, and to advance in strategy for competing and thriving in their sector. To achieve sustainable success, retail & distribution industry, player must keep the promises they made to their customers day in and day out. At the same time, they need to keep a close watch on operational costs to protect their profits.
We offer our clients distinctive, hands-on approaches, underpinned by strong functional capabilities, for improving performance in each part of the retail and distribution activities, such as:
- Business Blueprinting
- ISO 9001 Quality Management System
- Performance Management Measurement
- Good Distribution Practice
- Service Quality Audit
- Cost Reduction
- 5S and Kaizen Culture
- Value Stream Mapping
- Energy Management